Too often, smaller advertising agencies go about their daily lives without having formal policies and procedures in place. But as you grow, a lack of appropriate policies can create risk and conflict. Second Wind has created a sample policies and procedures manual you can easily customize for your agency. Put your standards, practices and expectations in writing, so everyone is on the same page.

Constructed as a sample policy manual, this thorough document gives you the basis for customizing or updating your own agency policy manual.  We cover issues from vacation time to confidentiality to where to keep the coffee mugs.