JAM Sessions

Are you eager to connect with other like-minded agency people to share success stories, advice and a few laughs? Well, now you can with Second Wind JAM Sessions.

JAM Sessions are virtual gatherings that bring together up to 25 agency professionals for a 60-minute chat. Hosted via Zoom, JAM Sessions are reserved exclusively for Second Wind members and facilitated by Laurie Mikes, our lead agency consultant and trainer. Each session will dive into a selection of topics and questions submitted by participants. Groups are segmented by agency role to ensure relevant discussion; we want your 60 minutes together to be valuable, actionable and enlightening.

Following is a schedule of upcoming sessions. Registration is FREE and on a first-come, first-served basis. We look forward to "jamming" with you soon!

2025 JAM Sessions

Improving Workflow

January 28, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency operations people discussing ways to improve workflow within the agency. Registration is limited to 25 attendees.

Second Wind members will be asked to log in before registering.

Account Service Strategies

February 25, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency account service people about the best strategies they use for client growth, satisfaction and retention. Registration limited to 25 attendees.

Second Wind members will be asked to log in before registering.

New Business Growth

March 18, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency new business people about the best ways to grow new business. Registration limited to 25 attendees.

Second Wind members will be asked to log in before registering.

Estimating & Pricing Tactics

April 22, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency financial people about tactics for better estimating and setting prices. Registration limited to 25 attendees.

Second Wind members will be asked to log in before registering.

Human Resource Trends

May 20, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency HR people about the current issues facing your agency and our industry. Registration is limited to 25 attendees.

Second Wind members will be asked to log in before registering.

Financial Metrics & Performance

June 24, 2025 • 1:00 p.m. ET

Spend 60 minutes chatting with other agency financial people about the financial metrics you should monitor for success. Registration limited to 25 attendees.

Second Wind members will be asked to log in before registering.