Advancing account executives to account supervisors is crucial for fostering growth and success within an agency. This transition involves developing advanced skills such as leadership, problem solving, budget management, goal setting and effective team communication. Account supervisors take on greater responsibility, overseeing projects and guiding junior staff, which enhances team efficiency. Ultimately, having skilled account supervisors leads to more effective client management, higher-quality work, and a stronger, more cohesive agency team.

This session will cover essential Account Supervisor competencies such as leadership, problem solving, budget management, goal setting and effective team communication. Whether you're looking to advance your career or refine your current skill set, this session offers valuable insights and practical guidance to support professional growth.

Topics include:

• Introduction to the Account Supervisor Role
• Responsibilities and key expectations
• Techniques for effective team leadership
• Enhancing communication with clients and teams
• Coaching, mentoring, and developing your team
• Evaluating team performance; metrics and goal setting
• Tackling challenges with confidence and efficiency
• Fostering a collaborative and positive team environment
• Strategies for building and maintaining strong client partnerships
• Managing budgets and understanding financial impacts
• Balancing multiple responsibilities

This session will also include plenty of time for group discussion and Q&A. Come ready to interact, share and learn!

Learn about Second Wind Certification and view our Seminar Policies and Information.